General terms and conditions of business

Responsible for content: Arne Stoermer
Stage Academy
Kistlerhofstraße 90 - 81379 Munich

Phone: +49 (0) 89 / 780 68 59-1
Fax: +49 (0) 89 / 780 68 59-8

Sales tax identification number:
DE 160 039 695

§ 1

These General Terms and Conditions shall apply to all contractual relationships between Mr Arne Stoermer, acting under the name of the Stage Academy, Kistlerhofstraße 90, 81379 Munich, Germany (hereinafter referred to as "Supplier") and his customers or users of the Stage Academy's services. By booking a fee-based offer from the Supplier, you accept these General Terms and Conditions. Deviating contractual terms and conditions of the User/Customer shall only apply if they have been expressly confirmed in writing by the Supplier.

§ 2 Registration

In order to use the provider's online seminar offers, a prior, one-time registration on the website is required. Upon registration you will receive a confirmation of registration and an invoice. Payment is then made via PayPal, credit card, direct debit or voucher (for more details see "Participation fee and payment"). The access data may not be passed on to third parties.

By sending the access data to you the acceptance of the contract offer and thus the conclusion of the contract in the case of online seminars takes place.

In the case of face-to-face events, the contract is concluded as follows:

The customer may request attendance at events by telephone, e-mail or other means. The provider then prepares an offer, which the customer can accept in text form. The provider shall be bound by the offer for two weeks. The contractual relationship shall come into existence upon receipt of the offer by the provider within this period.

§ 3 Scope of services

The participation fee includes access to the booked online seminar or participation in the booked classroom seminar. In addition, the participant will receive any documents for further use as stated in the announcement of the seminar.

§ 4 Participation fee and payment

The participation fee is identifiable for the user/customer before booking and includes the legal value added tax. The customer/user will receive a proper invoice.

In the case of online seminars, payment is made immediately upon conclusion of the contract, after the buyer has accepted the terms and conditions in the registration form and clicked on the "Buy" button. Payment is made using the payment options specified at the time of conclusion of the contract. In the case of face-to-face seminars, the invoice will be issued after the end of the event. Payment is due two weeks after the invoice is issued.

§ 5 Right of withdrawal

You have the right to withdraw from the contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise the right to cancel, you must inform us (Stage Academy, Arne Stoermer, Kistlerhofstr. 90, 81379 München, Deutschland,, Phone: 089/780 68 59-1) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

If you have requested that the services should commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

§ 6 Cancellation clause for face-to-face events

In the case of face-to-face events, the client may cancel free of charge up to four weeks before the start of the event. Up to two weeks before the start of the service, the client may name an alternative date, otherwise 25% of the agreed costs will be charged. Cancellations made less than two weeks before the start of the event shall be charged at 50% of the agreed contract amount. The provider shall charge the full contractual amount for cancellations less than 24 hours before the start of the service. The same applies to non-appearance at the event. Irrespective of this, the provider is also entitled to invoice the customer in full for the costs of services already provided prior to cancellation (e.g. concept creation, materials, third-party services, etc.), provided that these cannot be used for other purposes.

§ 6 Amendment of the offer or cancellation of the seminar by the offerer

The provider is entitled to change the range of services to the extent that he makes changes to the user interface, updates, etc. The provider can cancel the seminar for good cause, e.g. if the number of participants is too low, if the instructor is absent or ill, for technical reasons or in cases of force majeure. In these cases the user will be refunded the paid participation fee. Further claims, except in cases of intentional or grossly negligent behaviour of the provider or his legal representatives or other vicarious agents, are excluded if the provider cancels the offer. In all other respects, the liability regulations according to § 9 of these AGB apply.

§ 7 Confidential information/disclosure

The user/customer can freely use ideas, concepts, know-how and techniques related to personnel and organisational development, which he/she experiences within the booked seminar, within his/her company. The use for other purposes is not permitted.

§ 8 Copyright law

The content of the seminars themselves as well as any working documents sent are protected by copyright and may not be reproduced or distributed (even in part) without the consent of the provider or the speaker.

§ Article 9 Liability

The provider is liable for damages in connection with the implementation of events only in the case of intent or gross negligence. The limitation of liability does not apply to damages from injury to life, body or health, which are based on a negligent or intentional breach of duty by the provider without a legal representative or vicarious agent of the provider. Furthermore, the limitation of liability does not apply to damages which are based on the violation of a so-called cardinal obligation (i.e. a contractual obligation which makes the proper execution of the contract possible in the first place and on whose fulfilment the participant regularly relies and may rely).

The methods and procedures presented and applied in the seminars on the various topics do not constitute a promise of cure. For serious work with psychotherapy, counseling, coaching, deep relaxation, hypnosis and hypnosis-like procedures, we are obliged to point out that we cannot guarantee success. This means that we accept no liability if the desired effect does not occur. The use of psychotherapeutic procedures, deep relaxation, hypnosis and hypnosis-like procedures does not replace a medical and/or therapeutic diagnosis and/or therapy by a doctor, psychologist or psychiatrist. In our work we do not make any medical diagnoses and do not provide any medical treatment.

It is the user's own responsibility to consult a doctor or psychiatrist for a medical diagnosis or treatment. If the user is currently undergoing medical or psychotherapeutic treatment, they are requested to contact us immediately before using our services. Furthermore, you should discuss your cooperation with us with your doctor in order to rule out any contraindications. In this case, for your own protection, cooperation requires a clearance from your doctor. If the user is unsure whether the offer presented is suitable for him, he should consult the provider before making use of it.

§ 10 Data protection

Regarding the data protection regulations, we refer to our data protection declaration.

§ Section 11 Final provisions

The law of the Federal Republic of Germany shall apply between the contracting parties. Should a provision of these terms and conditions or a provision within the framework of other agreements be or become invalid, the validity of all other provisions or agreements shall not be affected. Agreements negotiated in deviation from this are only valid if they have been agreed in writing.